I Love Apopka WiFi Basic Troubleshooting Tests

Do you have wireless signal?

• Check the wireless switch on Laptops

• Make sure wireless network connection is enabled under control panel/network connections

If you have wireless signal:

• Disconnect your Ethernet connection if you are already connected via hardwire and restart computer.

• If it says limited or no connectivity - Try to repair the connection or restart computer.

Low signal?

• Move device around to see if you are in a dead spot try close to windows and different rooms

• Contact the City of Apopka to purchase a ‘Ruckus’ Device to increase wireless coverage

• If you have a low power WIFI card you may need a ‘Ruckus’ Device

Poor System Performance?

• If you have poor system performance please open a service ticket.

How to Contact Support

• Call our support line at 321-396-5140

• Send and email at apopkasupport@rapidsys.com